Simple Ideas for Thoughtful Guest Stays 🏨 - See Inside 🍍
This newsletter from Smart Pineapple focuses on attracting business travelers by offering enhanced amenities, personalized experiences, and leveraging AI to improve operations for small properties.
Hello, hello! Hope you're having a great week 🌞
We're serving up ideas to make business travelers feel right at home—wherever “home” is. From easy-to-use tech to wellness treats and loyalty perks, you’ll learn how to make their stay special. 🎁 Let’s turn those work trips into reasons to return!
Bleisure: Transforming Business Trips into Something More💡
The Power of "Bleisure" Travel
Gone are the days when business trips were strictly all work. Today, more travelers are blending business with leisure—aptly called bleisure—to get a taste of the destination they’re visiting. Whether your guests are extending their stay for a bit of local flavor or just want to relax after meetings, creating an experience that pleases both business and leisure guests can boost loyalty and positive reviews.
Creating Loyal Business Guests 🤝💕
The hotel experience is more than just a bed and desk. When business travelers find comfort, reliability, and thoughtful touches, they have a reason to return. Here’s what makes a stay memorable and valued.
Tech That Just Works
💻 Business travelers need quick, seamless connections. Reliable tech, no hiccups. Hotels with strong, high-speed Wi-Fi, accessible charging stations, and intuitive room technology leave a lasting impression. Intuitive technology can be the difference between "just another hotel" and "my go-to place."
Benefits That Feel Personal
🌟 Loyalty programs are more than points—they’re about thoughtful perks that make travelers feel recognized and appreciated. Tailor benefits like fast check-in, room upgrades, or access to quiet workspaces show that your hotel pays attention to what matters most to its guests.
Wellness and Comfort
🧘 Long-haul flights, tight schedules—business travelers know the toll. It’s noticed when you have easy ways for guests to stay healthy and unwind. Fitness centers, nutritious meal options, and relaxation spaces mean a lot to those wanting a sense of balance while on the go.
Location and Convenience
Convenience counts. Proximity to business hubs, airports, and transport options makes a hotel a smart choice for busy travelers. Throw in a shuttle or transport partnership, and you’re looking at a hotel that gets it.
Personal Touches That Go a Long Way
Everyone wants to feel like more than just a reservation number. A little personalization—remembering preferences and unique amenities—speaks volumes. It’s often the small, thoughtful gestures that make a stay memorable.
When a hotel thinks through these essentials, it doesn’t just meet business travelers’ needs; it builds trust and loyalty.
For more on how these strategies work in action, discover real-world examples of hotels making this magic happen. 🌍✨
5 Simple Ways to Delight Business, Leisure, and Bleisure Guests
Complimentary Postcard Station (Low Cost)
A station with local postcards allows guests to send a quick note home. For business travelers, it’s a nostalgic touch; for leisure guests, it’s a unique keepsake.Local Snack or Beverage Tasting (Low Cost)
A tasting station in the lobby with regional treats offers guests a taste of the local culture without leaving the property—a perfect, low-commitment way to explore.Free or Discounted Passes to Local Attractions (Low Cost)
Partnering with local attractions to offer passes gives guests a reason to explore the area and adds value to their stay, making their experience more memorable.Personalized “Bleisure” Recommendations (Free)
Create a short guide with staff’s favorite spots for quick dining, sightseeing, or relaxation nearby. This adds a local, personalized touch that’s especially appreciated by bleisure travelers.Social Hour Gatherings (Easy to Implement)
A regular social hour with complimentary local snacks and drinks allows guests to connect with each other and enjoy a break from their routines. It’s an easy way to foster community.
AI Essentials for Small Hotels + Vacation Rentals
More Bookings, Happier Guests 💡
Boost bookings and stand out with ease—no tech expertise needed! 🤖✨
Join a community designed for small properties like yours, offering live Q&As, straightforward guides, and tailored tools.
Worried about diving into AI? You'll see how simple it can be, with step-by-step guidance along the way. Plus, on-demand classes are launching soon, empowering you to grow your business with confidence at any experience level. 🚀
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Be fruitful, 🍍
Kay Walten
Founder